Oh dear! Something went wrong

Your payment has either been declined by your bank or there has been a technical problem

Declined/Failed transactions occur for various reasons. The most common reasons are:

  • incorrect/mistyped card information
  • incorrect/mistyped user information (address, postcode)
  • expired card
  • AVS/CVV2 mismatch (3 digit number on the back of your card)
  • in rare cases there may be a communication error or technical problem

If you would like to speak to a real person to process your order please call us on 01543 371931
(Office open weekdays 8.30-5.30pm, Saturday 8.30-12.00)

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